Sussex Review

The Wilmington VA Medical Center, subsidiary 460GA in Georgetown, Delaware, scheduled 2,756 pending appointments during the period ending December 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 2,533 had a wait time of 30 days or less (91.9%) and 223 appointments (8.1%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
460	Wilmington	21,236	18,133	3,103
460HE	Northfield	3,027	2,908	119
460GA	Georgetown	2,756	2,533	223
460HG	Vineland	1,870	1,717	153
460GC	Dover	1,787	1,712	75
460GD	Cape May	547	525	22

Source: U.S. Veteran's Administration